true+ Vision 2027

true+ / Vision 2027

The pharmacy.
Reimagined.

When data, knowledge and advice come together, individual possibilities become a new way of working in the pharmacy.

Explore the vision
A vision for tomorrow. A platform that starts today.

01 / ONE PLACE. MANY POSSIBILITIES.

More connection.
More pharmacy.

Explore the AI pharmacy with us. From the back office to a personal conversation.

AI pharmacy / Concept visualisation
01In the back office
Apo Intelligence / coming soon

One question.
A clearer picture.

Apo Intelligence will answer questions about revenue and gross profit with clear analyses. Coming soon; not yet available to use.

The foundation: a supported connection and the data your pharmacy has authorised.
02At the shelf
Product knowledge / today

Knowledge where
questions arise.

Approved product information and training materials become a shared knowledge base. To look things up, understand them and learn as a team.

Direct access at the shelf is part of the vision. Knowledge features are already part of true+.
03At the counter
Voice assistance / outlook

Listen.
Support the conversation.

An assistant that makes relevant information available at the right moment. Keeping the personal conversation at the centre.

A development concept based on consent, privacy and clear professional responsibility for the pharmacy team.
04Self-service
Digital access / outlook

A first step.
A personal dialogue.

Clear guidance on a touchscreen could offer a new way in. With a clear handover to personal advice whenever someone needs more than information.

A possible additional touchpoint. It does not replace professional pharmacy advice.

These spaces illustrate a vision, not a binding product roadmap. Availability and integration are assessed for each use case.

02 / THE PLATFORM BEHIND IT

Less searching.
More understanding.

true+ connects data, approved knowledge and your pharmacy’s context in a shared workspace.

true+ connects

Numbers become a picture.

A question in your own words. A clear analysis. And the ability to ask a follow-up question.

Apo Intelligence · depends on integration and data scope Apo Intelligence is coming soon and is not yet available to use.
true+Illustrative example conversation
The pharmacy team asks

How has our revenue developed?

Example data
AprMayJunJulAugSep
And what does gross profit look like?

true+ connects

Documents become team knowledge.

“Brains” organise documents and websites by topic. Permissions help structure knowledge for a group, a pharmacy or individual use.

Knowledge organisation · sources and permissions in view
true+Illustrative example conversation
The pharmacy team asks

What does our team need to know?

Product knowledge01
Team knowledge02
QMS & processes03
Explain the most important difference.

true+ connects

Knowledge becomes support.

Approved content becomes useful for a specific question. Sources support understanding. Professional decisions remain with the pharmacy team.

Decision support · with professional responsibility
true+Illustrative example conversation
The pharmacy team asks

Which information helps this conversation?

Approved content

Traceable. In context. For your team.

Show me the underlying source.

03 / FROM DOCUMENT TO DIALOGUE

Good knowledge deserves
a better way in.

Manufacturers contribute expertise. true+ makes it accessible to pharmacy teams. Everyday use turns it into a dialogue.

Your content. One foundation.

Product documents, technical information and training materials become a clearly defined knowledge base.

A clear source.

Professionally approved content and identifiable manufacturer information provide orientation. Independent advice and advertising remain separate.

Learn at your own pace.

Pharmacy teams can explore content for their situation, understand connections and prepare for conversations.

The conversation continues.

One answer opens up the next question. Static documents become content that people can work with.

Content quality remains fundamental. AI replaces neither professional review nor independent advice.

04 / CONNECTING WITH PEOPLE

Digitally accessible.
Personally advised.

Frag die Apotheke is part of the true+ family. Its digital advice platform connects people with real pharmacists. true+ complements this access with AI, data analysis and knowledge for the team.

Discover Frag die Apotheke
Steffen Kuhnert
Steffen Kuhnert · Board Member of true+Owner and Managing Director of Frag die Apotheke

05 / START TODAY. THINK AHEAD.

A clear foundation.
An open horizon.

Today

Connecting knowledge

Shared knowledge spaces and approved content as a foundation for everyday pharmacy work. Apo Intelligence is coming soon; further launch details will follow.

In development

Strengthen connections

Develop offerings with manufacturers, support teams and assess value in concrete applications.

Outlook

New touchpoints

Counter assistance and self-service as possible additions. Step by step, with professional and privacy review.

Vision 2027 describes a direction of development. It does not promise that all illustrated features will be available by 2027.

THE FUTURE STARTS WITH A QUESTION.

What becomes possible
when we connect knowledge?

Explore true+ in your pharmacy or talk to us about a shared knowledge offering.